CPB asked to protect mobile phone users

       The Council of Telecommunication Consumers has lodged a complaint with the Consumer Protection Board, asking it to list mobile phone services as a controlled business.
       The council's chairman, Rerngchai Tansakul, yesterday asked the board to amend the 2000 CPB announcement on contracts to include mobile phone services on the list of businesses whose contracts are controlled by the CPB.
       Mr Rerngchai said the move was needed to protect pre-paid mobile phone users who account for about 90% of mobile phone users nationwide, or 58 million people.
       He also asked the CPB to set up a working panel to amend the announcement and to include members of his council on the team.
       He said his council had conducted a survey of mobile phone users which found that providers had been taking advantage of prepaid mobile phone users.
       The CPB could enact the CPB announcement against mobile phone service providers and launch civil and criminal lawsuits against them, Mr Rerngchai said.